Jake
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Activity overview
Latest activity by Jake-
Jake created an article,
UK - Bury Address
The Quality Stall Fish & Meat Hall Bury Market BL90BJ
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Jake created an article,
I have already placed my order but I need to add to it, how do I do this?
No problem! Simply get in touch via our online live chat or via email at customercare@freshmeatpacks.co.uk If your order has not already been processed, we can add or make changes to it for you.
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Jake created an article,
Can I make substitutions to my order?
Although we cannot guarantee product substitions or changes are made to all of our meat hampers, where possible, we are happy to make these changes for you. Please email your four digit order numbe...
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Jake created an article,
I have an issue with my order, what shall I do?
Our team are on hand to help you with any issues or questions you may have. Please get in touch by using either our live chat function on our website, or via email at customercare@freshmeatpacks.co.uk
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Jake created an article,
Delays in Transit
In the unlikely event that your order is delayed in transit, you will be notifed by DPD of the delay and in most cases your order will be delivered the following day. This is called a day two deliv...
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Jake created an article,
My order has been delayed, what happens now?
Unfortunately on rare occasions your order may be delayed. This is very unlikely and over 98% of our customers receive their order on their chosen delivery date. Due to all stock arriving fresh dai...
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Jake created an article,
Important information regarding our and your responsibilities when carrying out your delivery
We are responsible for your order up to and including the point of delivery. Once your order has been delivered, either in person or to a safe place, it is then your responsibility. We/our courier ...
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Jake created an article,
What if I am not home to receive my delivery?
We strongly advise that you or a trusted friend/family member is at your property to receive your order in person. However, if this is not possible and no one is home, your driver will leave your o...
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Jake created an article,
Can I track my order?
Yes! Our courier DPD have a fantastic free app that will provide you will live tracking for your order. On the day of your delivery, you will be sent a one hour delivery time slot (usually by 11am)...
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Jake created an article,
How will my order be packaged?
We use a revolutionary chilled packaging system that ensures your meat stays chilled while its on its way from us to you. Your order is carefully packaged in vacuum sealed trays and then packed ins...